Once you place your surfboard order online, your order is carefully reviewed and confirmed via email. Once confirmed your surfboard will then be HANDMADE as it goes through each manufacturing stage within a 4 WEEK time frame, for example, handshape, fin, artwork, glassing, sanding and finally quality control before being delivered to your door.
PLEASE NOTE, orders over 6'11 can ad 1 WEEK to the manufacturing lead time.
WHAT MAKES EVERY JOEL FITZGERALD SURFBOARD SO SPECIAL is the little individual details from each manufacturing stage that can make the board feel like one of a kind.
Once your new baby is ready to be shipped, your surfboard is then packed in line with our packaging policy and picked up by our experienced courier drivers. Your address is printed on the packaging and collected from us personally. We will email you shipping details containing what you have ordered, where it is going, as well as the tracking number and a link to the carrier's site so that you know where your surfboard is at all times.
Feel free to contact us at any time during the 4 WEEK manufacturing time frame. We are always happy to let you know what stage of the process your surfboard is at. CONTACT US
Depending on where you live shipping lead time may vary. 1 - 3 days for the East Coast of Australia, 3 - 5 for Southern and Western states. SHIPPING INFORMATION